I wrote my business school thesis on nonprofit technology adoption. My research compared the aggregate adoption of nonprofits between metro areas to identify the critical factors to adopting technology. The research led me to raise a red flag with the Boston nonprofit community to let folks know that we were actually significantly behind in our technology adoption.
This paper was released in May 2007, but its still very relevant.
The attached paper seeks to determine the critical factors that influence the adoption and effective use of technologies within the nonprofit sector. The analysis places a particular emphasis on the role of funders who finance technology adoption and intermediaries who play the role of catalysts, enablers, and educators in the implementation of and subsequent innovation with technology.
For my thesis at MIT Sloan, I took a look at cricial factors for technology adoption. I've included the executive summary below and will be uploading various segments over the next few days.